Issue with upstream provider affecting custom domains

Incident Report for Memberful

Resolved

We are no longer seeing issues with custom domains and the upstream provider believes the problem has been completely mitigated.

Posted Aug 24, 2022 - 03:19 UTC

Monitoring

The upstream provider is fixing the issue, and as a result, most of the accounts using custom domains are back online.

We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.

Posted Aug 24, 2022 - 01:26 UTC

Identified

Customers with custom domains are experiencing service outages due to an issue with an upstream provider.

We'll continue to post updates while we monitor the situation and confirm when our provider has fully resolved the issue.

Posted Aug 24, 2022 - 00:53 UTC

This incident affected: Platform.